Topic outline
-
Test your computer systemEnsuring you have a strong internet connection will assist you in completing Course activities, downloading materials and submitting assignments efficiently, and will reduce your chances of experiencing technical issues. A ppropriate equipment and software will also help you succeed in your studies. For example, check that your computer, laptop, tablet or smartphone allows you to:
- surf the net
- listen to audio (headphones with microphone)
- participate in webinars (headphones, microphone and webcam)
- download readings in various formats (e.g. Microsoft Word, Pdf, etc.)
You would have already done a computer system test as part of your application to study at UniSA Online. Check your system again if you have bought a new device that hasn't been tested yet, or are planning to use more than one device.
Download Office 365 for freeAs a UniSA Online student, you have free access to:
- The Microsoft Office 365 suite of software
- 25GB of storage in the cloud
- OneDrive for personal storage that syncs with your computer or supported mobile devices for offline access
You can use software such as Word, Powerpoint and Excel to do your assignments, and hold virtual meetings via Skype for Business. You can also store and retrieve your work from any location and at any time, reducing the risk of losing your work or not being able to access it when you really need it.
Activate your UniSA Online email account
If you haven't done so already, set up your UniSA Online email account. Check it regularly to keep in touch with key staff and to stay informed of any important updates or changes to your studies in your Course. To set it up, log in to the myUniSA Student Portal. Remember to use your UniSA Online credentials to log on.
- Connect to your email via your other devices such as your mobile or tablet
- If you regularly use another email account, redirect your student emails to that account
- Review our FAQs if you have any further questions about using your student email
Download the UniSA Student Mobile App
Assessments - See your own assessment information and course results as soon as they become available. Request extensions or open the assessment in learnOnline directly on your device.
The UniSA App is your one-stop shop to access a range of services and resources to help you with your studies. The App was originally developed 'by students, for students' and began its life as a student project within the Digital Innovation Studio, led by Dr Jing Gao from UniSA STEM, Information Strategy and Technical Services (ISTS), and the UniSA Library. Since then, the App has undergone multiple iterations, to arrive at what students see today including features such as:
Calendar - The useful student timetable feature allows you to access your student timetable directly on your mobile device, view your weekly classes and your assessment due dates.
Courses - See all the information about all your courses quickly and easily. View upcoming classes, assessments, access course contact details and more.
Other features -
> Customisable quick links
> Latest announcements
> Staff Directory
> Print Quota Barcode
> Find a PC
> Campus Info
> Library
> Useful Apps (such as SafeZone; USASA Diary and Deals; Lost on Campus)
To download the App, search ‘University of South Australia’ on the Apple Store or Google Play.
Get discounts on computers and other hardware
As a UniSA Online student, you are eligible for a range of educational discounts on computers and other hardware. Visit Hardware offers for students to find out more.
Access IT Help anywhere, anytime
If you have any queries or issues related to technical aspects such as email, Internet, software or apps, you may find answers at AskIT.
You can also contact the IT Help Desk 7 days a week.
- Local call: 8302 5000
- Interstate & Country: 1300 558 654 (cost of a local call)
- International: (+61 8) 8302 5000 (IT Help can call you back to
minimise costs)
- Skype: unisa.ithelpdesk - Please email first to arrange a time: ITHelpDesk@unisa.edu.au